Privacy Policy

Last updated: 23 February 2026

Fine Fragrance Collection ("we", "us", "our") is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you use our website.

1. Who We Are

Website: https://finefragrancecollection.com

Email: info@finefragrancecollection.com

2. What Data We Collect

When you use our website or place an order, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (processed securely via third-party providers)
  • IP address and device information
  • Website usage data (via cookies and analytics tools)

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Communicate with you about orders or enquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only if you have opted in)
  • Prevent fraud and ensure website security

4. Payments

We do not store your full payment details.

All payments are processed securely through trusted third-party payment providers.

5. Cookies

We use cookies to:

  • Enable website functionality
  • Remember your preferences
  • Analyse website traffic and usage

You can control or disable cookies through your browser settings.

6. Sharing Your Data

We only share your data where necessary, including with:

  • Delivery and courier services
  • Payment processors
  • IT and website service providers

We do not sell your personal data.

7. Data Retention

We retain your data only for as long as necessary to:

  • Fulfil orders
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent for marketing at any time

To exercise these rights, contact us at info@finefragrancecollection.com.

9. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

10. Third-Party Content

Our website may include links or embedded content from other websites.

We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.

All deliveries cost £2.20 and take 2–5 working days. We deliver anywhere in the UK.